Bully or insensitive?!

Bully or insensitive?!

I believe that many of you already saw this video or read about it somewhere. Based on the video, what do you think it is? Bully or insensitive? Just a little background about this video.

This video is taken by three tourists about 3-4 months ago. It was recently uploaded by one of the tourists on Youtube, taken down and uploaded by a Singaporean. According to news report, the trio got on the elderly's trishaw and started mocking at the 'incredible slow speed' that the trishaw is travelling at. Unable to understand English very well, the elderly trishaw rider laughed with them thinking that they are just happy tourists having fun. Halfway through the ride, the trio decided to hop on a taxi instead. The video showed that they lied that they were robbed and refused to pay.

This, no doubt, bring about the title of 'bullies' to represent the trio. So what do you think? Is it just pure insensitiveness or bulling?